Internet companies and online retailers are steadily adopting small business phone systems (Virtual PBXs in geek-speak) like RingCentral's small business phone system.

These retailers' fast adherence is no surprise, as Virtual PBXs' price/benefit ratio (from $9.95/month for virtually everything you need in a phone system) mirrors that of other services those Internet companies likely also purchase. Think:

>> Web hosting: No Equipment, low monthly fee

>> Internet access: Minimal equipment, low monthly fee

>> Online support interface for customers: No Equipment, no software, low monthly fee

>> HR Management ASP (Application Service Provider) solutions: No software, low monthly fee
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Tags: RingCentral, Virtual Phone System, Virtual Phone Service, Increasing Sales

It is the battle immortal - whether to direct your website's customers to order by phone or to order online.

While there can be no arguing that online transactions have become more commonplace each year by an order of magnitude, for the purposes of this article, we are going to assume that the product being sold is of a cost greater than few dollars.

Selling below that price point can make processing phone orders impractical or at least inefficient.
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Tags: Taking Orders, Sales, Increasing Sales